At Sunabet Responsible Gaming —
Keep It Fun, Keep It in Control

Responsible gaming means betting in a way where you always stay in control. Sunabet firmly believes that online gaming should be a form of entertainment — not a solution to financial problems, and not a place for impulsive decisions.

Thousands of people across Bangladesh enjoy responsible gaming on Sunabet every day. They know how much to play, when to stop after a loss, and when to take a break. That awareness is the foundation of healthy gaming.

Under Sunabet's responsible gaming policy, we help every member set their own limits. From deposit limits to temporary breaks and permanent account closure — it's all in your hands.

Any activity can become a problem when it goes beyond healthy limits. As part of responsible gaming, Sunabet encourages you to check the signs below. If several of them apply to you, it may be time to seek support.

• Chasing losses by placing bigger and bigger bets to win back money.
• Spending more than your set betting budget.
• Hiding your gaming activity from family or friends.
• Repeatedly trying to quit gaming but failing.
• Borrowing money or dipping into savings to fund your betting.
• Neglecting work, studies, or family because of time spent gaming.
• Feeling irritable, anxious, or low after a loss.
• Gradually increasing the amount you play or the time you spend playing.

To promote responsible gaming at Sunabet, we provide a range of practical protection tools. These are entirely voluntary and can be adjusted at any time.

• Deposit Limit: Set a maximum deposit amount on a daily, weekly, or monthly basis.
• Loss Limit: Betting will automatically stop once you have lost a set amount.
• Session Time Limit: Set a time limit for your session before you start playing.
• Reality Check: During regular breaks, you will be automatically notified of how long you have been playing.
• Temporary Break (Cool-Off): Temporarily suspend your account for anywhere from 24 hours to 6 weeks.
• Self-Exclusion: Option to deactivate your account for 6 months or permanently.

Minor protection is the highest priority under Sunabet's responsible gaming policy. No one under the age of 18 is permitted to use this platform — a strict rule we enforce without exception.

Age is verified at registration and identity is confirmed through the KYC process. If a minor has opened an account by any means, it will be closed immediately upon discovery.

• A valid National ID or Birth Certificate is required for verification during registration.
• Suspicious accounts are subject to additional age verification.
• Parents can use parental control software to manage access.
• Report any concerns about minors directly to our support team.

Smart budget planning is a key part of responsible gaming. Sunabet advises members to only bet with money they can afford to lose — amounts that won't affect their daily life.

• Set your monthly betting budget in advance.
• Keep your betting budget separate from household expenses, debts, and emergency savings.
• Avoid the temptation to chase wins by placing bigger bets with your winnings.
• Chasing losses by increasing your bets is the most dangerous habit you can develop.
• Never bet with borrowed money or a credit card.

As part of Sunabet's responsible gaming policy, we believe seeking help is not a sign of weakness — it takes courage. If gaming is becoming a problem, take action now.

Sunabet's support team is ready to assist you via live chat 24/7. If you feel your betting is getting out of control, contact support right away and request to activate self-exclusion.

• Sunabet Live Chat Support — Available 24 Hours a Day, 7 Days a Week.
• Request support by email at [email protected].
• National Mental Health Helpline: 16789.
• Talk openly with family and friends about your gaming habits.

• Think of betting as entertainment, not a source of income.
• Always bet only what you can comfortably afford.
• Play for fun, not in pursuit of wins.
• Take a break instead of getting discouraged after a loss.
• Never place bets while drinking or acting on emotion.
• Set your time limits and budget before you start playing.
• Let your family know how much time you are spending on gaming.
• After a win, resist the urge to bet more in the hope of winning bigger.
• Take regular breaks and keep yourself engaged in other activities.
• If you recognize a problem, seek help right away — don't wait.