Data Protection

Sunabet's Privacy Policy — Your data is completely secure

Everything about how your personal information is collected, where it is stored, and how it is kept safe is explained transparently here.

Last Updated: January 2026

Section 01Introduction & Applicability

Sunabet ("we", "our") takes your privacy seriously. This Privacy Policy explains what information we collect from you when you use the sunabet.win website and mobile application ("Platform") and how that information is used.

It is important that you read and understand this Privacy Policy. By registering on this platform, you are considered to have accepted these terms. If you disagree with any part, we ask that you refrain from using the platform.

Our commitment: Under Sunabet's Privacy Policy, your personal information will never be sold to any third party. We collect data only for necessary purposes.

This policy applies to all users — registered members and unregistered visitors alike. Whether you access sunabet from Bangladesh or anywhere else, this policy applies equally.

Section 02What Information We Collect

Under Sunabet's Privacy Policy, we collect two types of information — data you provide directly and data generated automatically while you use the Platform. Full details are outlined below.

Data Type Example Methods of Collection
Identity Information Name, date of birth, national ID number Registration / KYC Form
Contact Information Mobile number, email address Registration Form
Financial Information BKash/Nagad number, transaction history Payment Processing
Technical Information IP address, device information, browser Automatic Logging
Usage Data Betting history, login times, page visits Platform Activity

We only collect the minimum information necessary. Under sunabet's Privacy Policy, we never ask for personal data that isn't needed.

Section 03Purpose of Data Use

Sunabet uses your information only for specific, defined purposes — never beyond them. Every use is transparently disclosed in line with this Privacy Policy.

  • Account registration, management, and KYC verification.
  • Processing deposits, withdrawals, and other financial transactions.
  • Providing betting services, calculating results, and distributing winnings.
  • Protecting account security and preventing fraud.
  • Providing customer service and support.
  • To inform you about relevant promotions and offers (with your consent).
  • Meeting legal obligations and fulfilling regulatory requirements.
  • To improve platform quality and enhance the user experience.
Marketing Communications: Under Sunabet's Privacy Policy, you can opt out of promotional messages at any time by contacting our support team.

Section 04Data Sharing & Third Parties

Sunabet never sells your data. In certain limited circumstances, specific information may be shared with trusted partners. This Privacy Policy clearly outlines when and why that happens.

  • Payment Providers: bKash, Nagad, Rocket — for verifying and completing transactions.
  • KYC provider: Licensed third party for identity verification.
  • Law enforcement agencies: By court order or legal obligation.
  • Technology Infrastructure: Server & cloud providers (encrypted data).
  • Responsible Gaming Organizations: To support responsible gaming and help prevent addiction.

All third-party partners are bound by strict confidentiality agreements with sunabet and may only use your data for the specified purposes.

Please Note: Sunabet will never ask for your password or banking details via email or phone. Any such request is a scam.

Section 05Security Measures

Sunabet uses industry-standard, cutting-edge technology to keep your data secure. This section of our Privacy Policy outlines our security framework in detail.

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • Data is stored in our database with AES-256 encryption.
  • Two-Factor Authentication (2FA) support.
  • 24/7 security monitoring & intrusion detection system.
  • Regular third-party security audits.
  • Automated suspicious login detection & blocking.
Your responsibilities: Never share your password, always use a strong one, and log out after each session — these steps are essential to keeping your account secure.

Section 06Cookies & Tracking Technologies

Under Sunabet's Privacy Policy, we use cookies to improve platform functionality and enhance your experience. Cookies are small text files stored in your browser.

  • Essential cookies: For login sessions & security — cannot be disabled.
  • Functional cookies: To remember your language preference and settings.
  • Analytics Cookies: To understand platform usage statistics.
  • Marketing Cookies: To show relevant offers (with your consent).

You can disable non-essential cookies through your browser settings, though some features may not function properly as a result.

Section 07Your Rights

Under Sunabet's Privacy Policy, you hold certain specific rights over your personal data. These rights apply equally to all members.

  • Right to Access: You can request to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under certain conditions.
  • Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted.
  • Right to Data Portability: You can receive your data in a portable format.
  • Right to object: You may object to the use of your data for marketing purposes.
Submit a request: To exercise any of these rights, email [email protected] or reach out via support chat. Requests are typically responded to within 30 days.

Section 08Minor Protection

Under Sunabet's Privacy Policy and general terms, this platform is strictly off-limits to anyone under 18. We do not knowingly collect data from minors.

If a minor is found to have created an account, it will be immediately closed and all associated data deleted. Parents or guardians with concerns are welcome to contact our support team.

Section 09Data Retention Policy

Under Sunabet's Privacy Policy, we do not retain data beyond what is necessary. Information is kept while your account is active. Certain data may be retained for a defined period after account closure.

  • Financial transaction records: 5 years (legal obligation).
  • KYC and identity verification data: 5 years.
  • Betting history: 2 years after account closure.
  • Login & session logs: 1 year.
  • Cookie and browsing data: 90 days.

After the applicable period, your data is securely and permanently deleted.

Section 10Policy Updates & Contact

Sunabet reserves the right to update this Privacy Policy at any time. Registered members will be notified of any significant changes via email or SMS.

Continued use of the platform after any changes constitutes acceptance of the updated policy. You can check the "Last Updated" date at the top of the page to see when the policy was last revised.

Contact: For any questions or concerns about our Privacy Policy, reach us at [email protected] or chat with us via Live Chat.
Why We're Different

6 Pillars of Data Protection at Sunabet

Our Privacy Policy isn't just words on paper — we actively protect your data at every step.

SSL Encryption

All data transmitted between your browser and sunabet's servers is protected with 256-bit SSL encryption. No third party can access or read this data.

No Data Sales

Sunabet's Privacy Policy is clear: your data is never sold to advertisers or other companies. Your data belongs to you alone.

KYC Verification

Identity verification is completed through a licensed partner. Your national ID information is stored in encrypted form.

Minimal Data Collection

We only collect information necessary to provide our services. Asking for unnecessary personal data is something sunabet's Privacy Policy strictly prohibits — that is the core principle we stand by.

24/7 Security Monitoring

An automated system running around the clock, backed by a dedicated expert team, monitors your account security. Any suspicious activity is blocked immediately.

Scheduled Data Deletion

Once the required retention period has passed, sunabet automatically deletes your data securely. In line with our Privacy Policy, outdated data is never kept without reason.

FAQs

Frequently Asked Questions About the Privacy Policy

Here are answers to the questions our members ask most.

No. Under Sunabet's Privacy Policy, your mobile number is used solely for account verification and customer support. It is never sold or transferred to any third party.

Most data is deleted upon account closure. However, financial transaction records and KYC information may be retained for up to 5 years due to legal obligations, after which they are permanently deleted.

Yes, it's your right. Submit a request to our support team and we'll provide a full summary of all data we hold about you within 30 days.

Yes. For any major changes, registered members will be notified in advance via email or SMS. Minor updates will be reflected on the page only.

No. Your betting history is completely confidential. This information is never disclosed to anyone except under a court order or a formal request from a law enforcement authority.
Get Started Safely

You've read the Privacy Policy — now join Sunabet with confidence

Your data is fully protected — register with Sunabet with confidence and enjoy a 100% bonus on your first deposit.

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